Exporting user list from your workspace

Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.

Summary

It's possible to export all users from your workspace by using the "Export" button on the upper-right corner of the User Directory page as shown in the screenshot below:

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Solution

You can access that page by following the below steps :

  1. Navigate to https://bitbucket.org

  2. In the top-right corner select the gear icon and click on Workspace Settings

  3. On the left side menu, select the User Directory (under Access Management)

  4. Click on the Export button on the upper-right side of the page

You can alternatively directly access the User Directory page using the address :

By clicking on that button the system will generate a CSV (comma-separated values) file with the following information:

  • Public name (for active and inactive users, with "(INACTIVE)" appended to the Public name of inactive users)

  • Email address,

  • Last login in UTC,

  • 2SV status (if the user has 2-step verification activated on their bitbucket account),

  • On Plan (billable or not-billable user indication).

An example output would be as follows:

Public Name

Email Address

Last Login (UTC)

Has 2SV

On Plan

John Doe

johndoe@email.com

2023-05-10T17:52:21.523639

yes

yes

Diana West

dianawest@email.com

2023-06-08T19:53:21.523639

no

yes

Amy Newman (INACTIVE)

amynewman@email.com

2022-06-08T17:52:21.523639

no

no

Updated on April 7, 2025

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