Enforce two step verification (access control) option is greyed out on premium plan

Summary

Even after subscribing to the premium plan, users may encounter an issue where they are unable to enable the access control feature, specifically the "Enforce two-step verification" option. This option appears greyed out and inaccessible.

Solution

To resolve this issue, follow the below steps:

1. Navigate to your Bitbucket personal settings by clicking on the gear icon in the top-right corner of the Bitbucket interface. From the dropdown menu, select "Personal Bitbucket Settings."

2. In the Bitbucket Settings, locate and access the "Two-Step Verification" section. You can also reach this section directly by visiting the following URL: https://bitbucket.org/account/settings/two-step-verification/manage.

3. Check whether the "Two-Step Verification" (2SV) is enabled for your account. If it's not enabled, follow the provided instructions to set up two-step verification.

4. Once you have successfully enabled 2SV for your account, return to the access control settings.

5. You should now be able to enable the "Require Two-Step Verification" option, allowing you to enhance the security of your Bitbucket account by enforcing two-step verification for access control.

This process ensures that users on the premium plan can effectively utilize the "Enforce two-step verification" option and strengthen the security of their Bitbucket account.