Deployment button is grayed out, blocking deployment.
Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.
Summary
The user expects to run a deployment step, but they can't click the deployment button.
Environment
Bitbucket Clod Pipelines deployments.
Diagnosis
The deployment button is grayed out, making it impossible to deploy.
Cause
Hovering the mouse over the deployment button makes it possible to see why it's blocked. Here is an example:
This indicates that the selected deployment environment has permissions set up that don't allow deployment from the develop branch.
This can be checked by navigating to the deployments option on the repository settings.
On the left panel of the repository, click on Repository Settings.
Under the Pipelines menu, click on Deployments.
There it's possible to see, between other options, what branches are allowed to deploy to this environment. In the example below, only a commit from the main branch can perform the deployment.
Solution
To allow the deployment, the user needs to insert the branch that triggered the build on the "Branches allowed to deploy to <Environment>"list.
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