When to expect Bamboo to move to polling from event driven build detection
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
When there is a network connection error between Bitbucket and Bamboo, Bamboo will attempt to contact Bitbucket by changing from event-driven builds to polling. This comes in handy when Bitbucket is not able to make a connection to Bamboo but Bamboo is able to make a connection to Bitbucket. This can happen during any network slowdown or interruption.
Environment
Bamboo
Diagnosis
When a network interruption happens, here is an example log:
1
2021-02-19 14:20:37,071 INFO scheduler_Worker-1 RemoteConnectionTester Exception requesting status for remote host Bitbucket (f2be204e-78ab-367d-a6b9-70dfcf6447d2) https://internal.bitbucket.atlassian.com stash2021-02-19 14:20:37,071 INFO scheduler_Worker-1 RemoteConnectionTester Exception requesting status for remote host Bitbucket (f2be204e-78ab-367d-a6b9-70dfcf6447d2) https://internal.bitbucket.atlassian.com com.atlassian.sal.api.net.ResponseException: java.net.SocketTimeoutException: Read timed out at com.atlassian.sal.core.net.HttpClientRequest.executeAndReturn(HttpClientRequest.java:106)Cause
There are several causes of this issue. All of them are linked to excessive resource usage:
A network problem between Bitbucket and Bamboo
Bitbucket is having a problem responding
The network is overloaded with requests
Solution
Reduce network saturation and congestion. Fix network issue.
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