Viewing a build fail with MySQL Unknown table error

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Summary

Problem

Unable to view build details.

The following appears in the atlassian-bamboo.log

1 2 3 4 5 6 7 8 9 Caused by: java.sql.SQLSyntaxErrorException: Unknown table 'ao_7a45fb_aotracking_entry' in information_schema at com.mysql.cj.jdbc.exceptions.SQLError.createSQLException(SQLError.java:118) at com.mysql.cj.jdbc.exceptions.SQLError.createSQLException(SQLError.java:95) at com.mysql.cj.jdbc.exceptions.SQLExceptionsMapping.translateException(SQLExceptionsMapping.java:122) at com.mysql.cj.jdbc.StatementImpl.executeQuery(StatementImpl.java:1247) at com.mysql.cj.jdbc.DatabaseMetaData$7.forEach(DatabaseMetaData.java:3149) at com.mysql.cj.jdbc.DatabaseMetaData$7.forEach(DatabaseMetaData.java:3137) at com.mysql.cj.jdbc.IterateBlock.doForAll(IterateBlock.java:56) at com.mysql.cj.jdbc.DatabaseMetaData.getPrimaryKeys(DatabaseMetaData.java:3190)

Diagnosis

Check what is the version of MySQL Connector/J JDBC driver from the following directories:

  • BAMBOO_INSTALL/lib

  • BAMBOO_HOME/lib

Cause

Unsupported MySQL Connector/J JDBC driver version 8.0 (com.mysql.cj.jdbc) instead of 5.1 is used in Bamboo as stated in the Bamboo documentation MySQL.

Solution

Resolution

  1. Shutdown Bamboo

  2. Delete MySQL JDBC driver version 8.0 from the following directories:

    • BAMBOO_INSTALL/lib

    • BAMBOO_HOME/lib

  3. Download MySQL JDBC driver version 5.1.x into BAMBOO_INSTALL/lib or BAMBOO_HOME/lib

  4. Restart Bamboo

Updated on April 8, 2025

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