Unable to disable scheduled backups
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
Unable to disable the scheduled backups feature in Bamboo.
Go to
Bamboo administration >> Scheduled backups.Click the edit button.
Check "Disable scheduled backups".
Click the save button.
At this point, it looks like the scheduled backups was turned off.
Navigate to another page and go back to the scheduled backups page (or simply reload the page).
The scheduled backups feature is still enabled.
Diagnosis
Check if the path where the backup is getting created is a symbolic link. This is one of the possible causes.
Workaround
1. Symbolic link
If the path is a symbolic link, remove the symbolic link and replace it with a directory, after that you should be able to disable the scheduled backups feature.
2. Manually disable scheduled backups
If you're not using a symbolic link and are unsure as to the root cause, you can manually disable the scheduled backups feature following the steps below:
Stop Bamboo.
Set
<isDisabled>to true inside the<bamboo-home>/xml-data/configuration/administration.xmlfile:1 2 3 4 5 6 7 8 9<scheduleBackupConfiguration> <backupCronExpression>0 0 0 ? * *</backupCronExpression> <backupFilePrefix>bamboo_backup_</backupFilePrefix> <backupFileFormat>yyyy_MM_dd</backupFileFormat> <lastRanDate>1462435182707</lastRanDate> <isDisabled>false</isDisabled> <exportArtifacts>true</exportArtifacts> <awaitJobCompletion>true</awaitJobCompletion> </scheduleBackupConfiguration>Start Bamboo.
Was this helpful?