Unable to delete application link
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
When trying to delete an application link, the delete dialog appears with a stack trace. The "Confirm" button is disabled and "greyed out".
Cause
When you are trying to delete an application link, the application tries to connect to the remote application as well. When an error appear such as connection or authentication errors, the Confirm button remains disabled.
Resolution
In Google Chrome:
Right Click on the "Confirm" button
Inspect Element
In the HTML, remove the
disabled="true"parameter for the button objectClick on confirm
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