Unable to create plan due to some library is unable to be loaded
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
You would not be able to create Bamboo plan after the installation and the following appears in the atlassian-bamboo.log:
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2014-01-21 11:31:06,659 WARN [finishsetupBackgroundThread] [ExternalProcessImpl] Failed to kill Windows process; falling back on Process.destroy()
java.lang.UnsatisfiedLinkError: Can't load library: C:\Program Files\Bamboo\atlassian-bamboo\WEB-INF\lib\winp.x64.dll
at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1706)
at java.lang.Runtime.load0(Runtime.java:770)
at java.lang.System.load(System.java:1003)
at org.jvnet.winp.Native.loadDll(Native.java:167)
...Cause
Some of the library could not be loaded, either due to lack of permission or Bamboo Windows service is not installed correctly
Resolution
Uninstall the current service
Start a new command prompt as an administrator
Navigate to the /bin directory
Run the command:
1service.bat install
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