The Builds Tab in JIRA Shows 'No associated builds found'
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
Users can successfully see JIRA issues linked to through the commit comment. However, the Builds tab in JIRA says 'No associated builds found'.
The bamboo > jira integration works fine and issues can be accessed through bamboo.
The bamboo portlets/gadgets in the jira dashboard work as well
Cause
The build result list in the jira issue's Build tab is retrieved from the bamboo index, if the index is out of sync no or incorrect data is retrieved
Resolution
Re-indexing Bamboo will fix this issue
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