Saving Repositories, SSH/SCP Tasks, Triggers and Shared Credentials hanging in Chrome and Edge
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
Saving never completes when performing Bamboo save actions, such as:
Tasks E.g. SCP, SSH
Triggers
Repositories
Shared Credentials
It will manifest as the save button greying out and doing nothing or an infinite spinner (hanging). A HAR file (or network tab) will show there was no response to the POST and that the status is “(cancelled)“. If you look at the raw HAR file, it will show ERR_ABORTED.
Diagnosis
Environment
Chrome 83.0.4103.61
Microsoft Edge 83.0.478.37
May also affect other Chromium based browsers such as Brave, Vivaldi etc: https://en.wikipedia.org/wiki/Chromium_(web_browser)#Browsers_based_on_Chromium
Cause
This happens due to a Chromium bug
Workaround
It generally does not appear to actually stop the save from happening. The POST makes it to the backend and is actioned but the browser errors out before processing the response, so exiting the screen works.
Resolution
Update your browser to a version that contains the fix. Known fixed versions listed below:
Chrome 83.0.4103.97
Microsoft Edge83.0.478.45
Or use a different browser not based on Chromium, such as Firefox or Safari.
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