Running BambooConsole.bat fails on Windows x64 with java.io.FileNotFoundException atlassian-bamboo.log Access is denied
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
Running BambooConsole.bat fails for Bamboo 3.0 on Windows x64 with the following message reported:
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jvm 1 | Copyright 1999-2006 Tanuki Software, Inc. All Rights Reserved.
jvm 1 |
jvm 1 | Port = 8085
jvm 1 | Web App = ../webapp
jvm 1 | contextPath = /
jvm 1 | 2011-02-11 11:01:47.609:INFO::jetty-7.2.1.v20101111
jvm 1 | log4j:ERROR setFile(null,true) call failed.
jvm 1 | java.io.FileNotFoundException: atlassian-bamboo.log (Access is denied)
jvm 1 | at java.io.FileOutputStream.openAppend(Native Method)
jvm 1 | at java.io.FileOutputStream.<init>(Unknown Source)
jvm 1 | at java.io.FileOutputStream.<init>(Unknown Source)
jvm 1 | at org.apache.log4j.FileAppender.setFile(FileAppender.java:290)
jvm 1 | at org.apache.log4j.RollingFileAppender.setFile(RollingFileAppender.java:194)
jvm 1 | at org.apache.log4j.FileAppender.activateOptions(FileAppender.java:164)
jvm 1 | at org.apache.log4j.config.PropertySetter.activate(PropertySetter.java:257)
jvm 1 | at org.apache.log4j.config.PropertySetter.setProperties(PropertySetter.java:133)
jvm 1 | at org.apache.log4j.config.PropertySetter.setProperties(PropertySetter.java:97)
jvm 1 | at org.apache.log4j.PropertyConfigurator.parseAppender(PropertyConfigurator.java:689)
jvm 1 | at org.apache.log4j.PropertyConfigurator.parseCategory(PropertyConfigurator.java:647)
jvm 1 | at org.apache.log4j.PropertyConfigurator.configureRootCategory(PropertyConfigurator.java:544)
jvm 1 | at org.apache.log4j.PropertyConfigurator.doConfigure(PropertyConfigurator.java:440)
jvm 1 | at org.apache.log4j.PropertyConfigurator.doConfigure(PropertyConfigurator.java:476)
jvm 1 | at org.apache.log4j.helpers.OptionConverter.selectAndConfigure(OptionConverter.java:471)
jvm 1 | at org.apache.log4j.LogManager.<clinit>(LogManager.java:125)
jvm 1 | at org.apache.log4j.Logger.getLogger(Logger.java:118)
jvm 1 | at com.atlassian.bamboo.setup.BootstrapLoaderListener.<clinit>(BootstrapLoaderListener.java:28)
jvm 1 | at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
jvm 1 | at sun.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source)
jvm 1 | at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source)
jvm 1 | at java.lang.reflect.Constructor.newInstance(Unknown Source)
jvm 1 | at java.lang.Class.newInstance0(Unknown Source)
jvm 1 | at java.lang.Class.newInstance(Unknown Source)
jvm 1 | at org.eclipse.jetty.servlet.ServletContextHandler$Context.createListener(ServletContextHandler.java:712)
jvm 1 | at org.eclipse.jetty.webapp.StandardDescriptorProcessor.newListenerInstance(StandardDescriptorProcessor.java:1216)
jvm 1 | at org.eclipse.jetty.webapp.StandardDescriptorProcessor.visitListener(StandardDescriptorProcessor.java:1186)
jvm 1 | at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
jvm 1 | at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
jvm 1 | at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
jvm 1 | at java.lang.reflect.Method.invoke(Unknown Source)
jvm 1 | at org.eclipse.jetty.webapp.IterativeDescriptorProcessor.visit(IterativeDescriptorProcessor.java:80)
jvm 1 | at org.eclipse.jetty.webapp.IterativeDescriptorProcessor.process(IterativeDescriptorProcessor.java:67)
jvm 1 | at org.eclipse.jetty.webapp.MetaData.resolve(MetaData.java:285)
jvm 1 | at org.eclipse.jetty.webapp.WebAppContext.startContext(WebAppContext.java:1158)
jvm 1 | at org.eclipse.jetty.server.handler.ContextHandler.doStart(ContextHandler.java:576)
jvm 1 | at org.eclipse.jetty.webapp.WebAppContext.doStart(WebAppContext.java:492)
jvm 1 | at org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:55)
jvm 1 | at org.eclipse.jetty.server.handler.HandlerWrapper.doStart(HandlerWrapper.java:93)
jvm 1 | at org.eclipse.jetty.server.Server.doStart(Server.java:243)
jvm 1 | at org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:55)
jvm 1 | at com.atlassian.bamboo.server.Server.main(Server.java:77)
jvm 1 | at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
jvm 1 | at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
jvm 1 | at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
jvm 1 | at java.lang.reflect.Method.invoke(Unknown Source)
jvm 1 | at org.tanukisoftware.wrapper.WrapperSimpleApp.run(WrapperSimpleApp.java:240)
jvm 1 | at java.lang.Thread.run(Unknown Source)
jvm 1 | 2011-02-11 11:01:55,230 INFO [WrapperSimpleAppMain] [lifecycle] Realpath of servlet context: C:\Program Files\Bamboo\webapp
jvm 1 | 2011-02-11 11:01:55,347 INFO [WrapperSimpleAppMain] [lifecycle] Starting Bamboo 3.0 (build #2302)
jvm 1 | 2011-02-11 11:01:55.349:INFO:/:Initializing Spring root WebApplicationContext
jvm 1 | 2011-02-11 11:01:56,014 INFO [WrapperSimpleAppMain] [BambooBootstrapPlaceholderConfigurer] Loading properties file from class path resource [bamboo-init.properties]
Cause
The current Windows user doesn't have write permissions to the installation directory of Bamboo.
Resolution
Run BambooConsole.bat as a Windows user with the appropriate write permissions, or grant write permissions for the directory to the Windows user you are currently using.
Updated on April 8, 2025
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