ORA-01031: insufficient privileges Exception

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Symptoms

When trying to run a plan, it generates the following exception in atlassian-bamboo.log:

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 2018-02-08 10:39:17,825 ERROR [http-XXX-8085-exec-22] [ThrowableExceptionMapper] Uncaught exception thrown by REST service: bundle [com.atlassian.troubleshooting.plugin-bamboo] com.atlassian.activeobjects.internal.ActiveObjectsInitException: bundle [com.atlassian.troubleshooting.plugin-bamboo] at com.atlassian.activeobjects.osgi.TenantAwareActiveObjects$1$1$1.call(TenantAwareActiveObjects.java:95) at com.atlassian.activeobjects.osgi.TenantAwareActiveObjects$1$1$1.call(TenantAwareActiveObjects.java:86) at com.atlassian.sal.core.executor.ThreadLocalDelegateCallable.call(ThreadLocalDelegateCallable.java:38) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at java.lang.Thread.run(Thread.java:745) Caused by: com.atlassian.activeobjects.internal.ActiveObjectsSqlException: There was a SQL exception thrown by the Active Objects library: Database: - name:Oracle - version:Oracle Database 12c Enterprise Edition Release 12.2.0.1.0 - 64bit Production - minor version:2 - major version:12 Driver: - name:Oracle JDBC driver - version:12.2.0.1.0 java.sql.SQLSyntaxErrorException: ORA-01031: insufficient privileges

Cause

This exception is related to the Active Objects component of Bamboo. The Active Objects plugin requires the CREATE SEQUENCES and CREATE TRIGGER permissions for the Oracle user, and when this is not available, this error will occur.

Resolution

  1. Stop Bamboo.

  2. Make sure you have a complete backup of your Bamboo instance.

  3. Grant the database user CREATE SEQUENCES and CREATE TRIGGER permissions.

  4. Restart Bamboo.

Updated on April 8, 2025

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