"Name is null" error after restoring Bamboo from backup
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
After restoring Bamboo from a backup or database dump, Bamboo will fail to start and the following appears in the atlassian-bamboo.log
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2016-11-28 13:48:43,199 ERROR [http-nio-80-exec-13] [FiveOhOh] 500 Exception was thrown.
io.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.NullPointerException: Name is null
...
Caused by: java.lang.NullPointerException: Name is null
at java.lang.Enum.valueOf(Enum.java:236)
at com.atlassian.bamboo.plugins.bitbucket.BitbucketAccessLevel.valueOf(BitbucketAccessLevel.java:11)
at com.atlassian.bamboo.plugins.bitbucket.BitbucketRepository.populateFromConfig(BitbucketRepository.java:309)
at com.atlassian.bamboo.vcs.configuration.legacy.configurator.LegacyBranchConfigurator.getVcsBranchFromRepositoryXml(LegacyBranchConfigurator.java:88)
at com.atlassian.bamboo.vcs.configuration.service.RawRepositoryConfigurationXmlConverterImpl.fromEntity(RawRepositoryConfigurationXmlConverterImpl.java:104)
at com.atlassian.bamboo.repository.RepositoryDefinitionManagerImpl.entityToUnmergedData(RepositoryDefinitionManagerImpl.java:151)
...Cause
This is caused by the database coming from an older version of Bamboo than the home directory and especially the value shown in <bamboo-home>/bamboo.cfg.xml.
Often, this happens if Bamboo is started up and the Upgrade Tasks run before the database is restored. This applies to Bamboo installations using Bitbucket Cloud repositories.
Resolution
If you have a back up of your <bamboo-home> directory and Bamboo database, please:
Shutdown Bamboo
Restore
<bamboo-home>from the backupRestore the database from backup
Start Bamboo to run the Upgrade again
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