How to get the credential details (user_name and app_password) to connect Bamboo to Bitbucket cloud

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Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Summary

Learn how to get the credential details (user_name and app_password) to connect Bamboo to Bitbucket Cloud.

Many users incorrectly use the Bitbucket cloud login credentials in Bamboo to try and connect with Bitbucket cloud to get the repository details, which in turn gives the following exception.

1 Failed to load data from Bitbucket. 401 Authorized

This page will not cover detailed instructions on how to connect Bamboo to Bitbucket cloud, please refer connect Bamboo with Bitbucket cloud for detailed instructions. 

Environment

This has been tested on Bamboo 8.2.4 version but the solution will be applicable for other supported version as well.

Solution

  1. Get the username from Bitbucket cloud, you can get the username here.

  2. Get the app_password. Kindly generate an app password with necessary permissions like account read/write and other permissions based on the task you are performing. You can generate the app password here.

  3. Once you have the username and app_password available, you can provide those details in the below section when trying to add Bitbucket cloud linked repository in Bamboo.

Updated on March 19, 2025

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