Dashboard is empty with NPE thrown in the logs
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
You have integrated Bamboo to use LDAP for user management but after that, the dashboard becomes empty and in some other tabs clumsy. The following appears in the log files:
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2012-11-15 19:03:49,851 ERROR [qtp1729932060-145] [CompoundRootAccessor] Caught an Ognl exception while getting property plansForDashboard
ognl.OgnlException: plansForDashboard [java.lang.NullPointerException]
at ognl.OgnlRuntime.getMethodValue(OgnlRuntime.java:1299)
at ognl.ObjectPropertyAccessor.getPossibleProperty(ObjectPropertyAccessor.java:60)
at ognl.ObjectPropertyAccessor.getProperty(ObjectPropertyAccessor.java:147)
at com.opensymphony.xwork.util.OgnlValueStack$ObjectAccessor.getProperty(OgnlValueStack.java:57)
at ognl.OgnlRuntime.getProperty(OgnlRuntime.java:1940)
at com.opensymphony.xwork.util.CompoundRootAccessor.getProperty(CompoundRootAccessor.java:334)
at ognl.OgnlRuntime.getProperty(OgnlRuntime.java:1940)
at ognl.ASTProperty.getValueBody(ASTProperty.java:114)
at ognl.SimpleNode.evaluateGetValueBody(SimpleNode.java:212)
at ognl.SimpleNode.getValue(SimpleNode.java:258)
at ognl.Ognl.getValue(Ognl.java:494)
at ognl.Ognl.getValue(Ognl.java:458)
at com.opensymphony.xwork.util.OgnlUtil.getValue(OgnlUtil.java:307)
at com.opensymphony.xwork.util.OgnlValueStack.findValue(OgnlValueStack.java:224)
at com.opensymphony.webwork.dispatcher.WebWorkRequestWrapper.getAttribute(WebWorkRequestWrapper.java:52)
at javax.servlet.ServletRequestWrapper.getAttribute(ServletRequestWrapper.java:93)
at javax.servlet.ServletRequestWrapper.getAttribute(ServletRequestWrapper.java:93)
at com.opensymphony.webwork.dispatcher.WebWorkRequestWrapper.getAttribute(WebWorkRequestWrapper.java:34)
at com.opensymphony.webwork.views.freemarker.ScopesHashModel.get(ScopesHashModel.java:66)
at freemarker.core.Environment.getGlobalVariable(Environment.java:1063)
:
:
:
Caused by: java.lang.NullPointerException
at com.atlassian.bamboo.webwork.StarterAction.isDashboardFilterEnabled(StarterAction.java:612)
at com.atlassian.bamboo.webwork.StarterAction.getPlansForDashboard(StarterAction.java:268)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:601)
at ognl.OgnlRuntime.invokeMethod(OgnlRuntime.java:778)
at ognl.OgnlRuntime.getMethodValue(OgnlRuntime.java:1297)
The following screenshots elaborate the issue:
Cause
The hibernate provider class is missing from the atlassian-user.xml file. According to our documentation:
https://confluence.atlassian.com/display/BAMBOO/Integrating+Bamboo+with+LDAP
setp 2, point 3:
Please ensure that the following line is also active in your atlassian-user.xml (it should be there by default):
<hibernate name="Hibernate Repository" key="hibernateRepository" description="Hibernate Repository" />
the Hibranate provider has to be in atlassian-user.xml along with LDAP provider.
Resolution
Check the $HOME\xml-data\configuration\atlassian-user.xml file and ensure that the hibernate class above is included.
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