Can't create or edit plan due to temporary directory being deleted
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
You notice the following error while creating a plan,
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An unexpected error has occurred: Processing of multipart/form-data request failed. /tmp/Jetty_0_0_0_0_8085_webapp___.dye317/upload55747558_12cf5208e88_7fed_00000005.tmp (No such file or directory).
Resolution
Add the following property in your <Bamboo-Home>/bamboo.cfg.xml file;
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<property name="webwork.multipart.saveDir">${bambooHome}/temp</property>
within the <properties> tag, and restart Bamboo.
Updated on April 8, 2025
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