Broken Build Processor Inserts fail on SQL Server when no IDENTITY column defined

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Summary

Problem

When the Broken Build Processor is inserting responsible user information into the database, the inserts can fail because auto-increment ("IDENTITY") is not defined on certain columns in the related tables:

  • AO_7A45FB_AOTRACKING_ENTRY

  • AO_7A45FB_AOTRACKING_RESULT

  • AO_7A45FB_AOTRACKING_USER

The following appears in the atlassian-bamboo.log

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 2017-03-16 14:23:45,742 ERROR [AtlassianEvent::0-BAM::EVENTS:pool-1-thread-16] [ChainPluginSupportImpl] file:<bamboo-install>/atlassian-bamboo/WEB-INF/atlassian-bundled-plugins/atlassian-bamboo-plugin-brokenbuildtracker-<version>.jar, BrokenBuildPostProcessor: com.atlassian.bamboo.brokenbuildtracker.BrokenBuildPostProcessor: There was a SQL exception thrown by the Active Objects library: Database: - name:Microsoft SQL Server - version:12.00.4100 - minor version:0 - major version:12 Driver: - name:jTDS Type 4 JDBC Driver for MS SQL Server and Sybase - version:1.3.1 java.sql.SQLException: Cannot insert the value NULL into column 'TRACKING_ID', table '<bamboo-db>.dbo.AO_7A45FB_AOTRACKING_ENTRY'; column does not allow nulls. INSERT fails. com.atlassian.activeobjects.internal.ActiveObjectsSqlException: There was a SQL exception thrown by the Active Objects library: Database: - name:Microsoft SQL Server - version:12.00.4100 - minor version:0 - major version:12 Driver: - name:jTDS Type 4 JDBC Driver for MS SQL Server and Sybase - version:1.3.1 java.sql.SQLException: Cannot insert the value NULL into column 'TRACKING_ID', table '<bamboo-db>.dbo.AO_7A45FB_AOTRACKING_ENTRY'; column does not allow nulls. INSERT fails. ... Caused by: java.sql.SQLException: Cannot insert the value NULL into column 'TRACKING_ID', table '<bamboo-db>.dbo.AO_7A45FB_AOTRACKING_ENTRY'; column does not allow nulls. INSERT fails. ...

Diagnosis

Environment

  • MS SQL Server

Diagnostic Steps

Please run the following commands on your database:

  • sp_help '[dbo].[AO_7A45FB_AOTRACKING_RESULT]'

  • sp_help '[dbo].[AO_7A45FB_AOTRACKING_USER]'

  • sp_help '[dbo].[AO_7A45FB_AOTRACKING_ENTRY]'

Please check the output for the phrase No identity column defined. If that phrase exists, please continue reading for cause and resolution.

Cause

Root cause is currently undefined, but the tables were not created with IDENTITY columns. Bamboo relies on these columns when inserting, for the auto-increment functionality.

Solution

Resolution

Since these tables are created on Bamboo startup, please:

  1. Stop Bamboo

  2. Drop the following tables:

    • AO_7A45FB_AOTRACKING_ENTRY

    • AO_7A45FB_AOTRACKING_RESULT

    • AO_7A45FB_AOTRACKING_USER

  3. Start Bamboo

Updated on April 2, 2025

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