Bamboo Upgrade Issue: Startup Failure Due to DeserializationFilter Error

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Summary

Bamboo fails to start when upgrading to version 9.2.7 or all subsequent versions within the 9.2.x series

Environment

  • Bamboo 9.2.7 or all subsequent versions within the 9.2.x series

  • Bamboo versions 9.3, 9.4 and later are not implicated by this issue

  • Java 8

Diagnosis

After starting Bamboo 9.2.7 or later for the first time, the following messages appear on the <bamboo-home>/log/atlassian-bamboo.log file:

INFO [main] [JDKFilterConfigurator] Could not set JDK 8 DeserializationFilter. INFO [main] [DeserializationFilterConfigurator] Could not set a JDK 8 DeserializationFilter. Trying to set JDK 11 DeserializationFilter fatal bootstrap Could not load bootstrap from environment java.lang.RuntimeException: Cannot set any global DeserializationFilter filter.

Cause

Bamboo 9.2.7 and later uses deserialization libraries that require the sun.misc.ObjectInputFilter interface, older JDKs, which don't have that interface implemented, will prevent Bamboo from starting up.

Solution

Updated on May 22, 2025

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