Bamboo fails to start: Unable to clean the Felix cache directory (Task 51404)
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
As a Bamboo instance is initiated there are several validation tasks are run before bootstrap upgrade tasks. If any of them fails, it will report an error and the application will not run.
Environment
All Bamboo versions.
Diagnosis
This issue is related to the failure of Task 51404 present at the Bamboo start-up. This task makes sure that the bundle cache directory is empty under the path <bamboo-home>/caches/plugins/felix/felix-cache. If Bamboo cannot clear the cache, the bootstrap fails and throws the errors below.
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INFO [localhost-startStop-1] [BootstrapUpgradeManagerImpl] ---------------------------------------------------------------------------------------
INFO [localhost-startStop-1] [BootstrapUpgradeManagerImpl] 51404 : Make sure OSGi bundle cache directory is empty, clean it if needed. (bootstrap)
INFO [localhost-startStop-1] [BootstrapUpgradeManagerImpl] ---------------------------------------------------------------------------------------
INFO [localhost-startStop-1] [BootstrapUpgradeManagerImpl] Task https://confluence.atlassian.com/x/ehivEg failed.Issue 1
The UI shows the following error message:
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Your Bamboo instance could not start because health check failed. Contact Atlassian Support at https://support.atlassian.comWhen looking at the atlassian-bamboo.log the following error message appears: Task 51404 failed - java.io.IOException: Failed to list contents of /bamboo/caches/plugins/felix/felix-cache
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ERROR [localhost-startStop-1] [BootstrapUpgradeManagerImpl] Task 51404 failed
java.io.IOException: Failed to list contents of /bamboo/caches/plugins/felix/felix-cache
at org.apache.commons.io.FileUtils.verifiedListFiles(FileUtils.java:1751)
at org.apache.commons.io.FileUtils.cleanDirectory(FileUtils.java:1716)
at org.apache.commons.io.FileUtils.deleteDirectory(FileUtils.java:1617)
....
2022-05-23 10:32:13,447 FATAL [localhost-startStop-1] [DefaultBootstrapManager] Validation tests failed: [Task 51404 failed with exception: Failed to list contents of /bamboo/caches/plugins/felix/felix-cache]
2022-05-23 10:32:13,519 FATAL [localhost-startStop-1] [DefaultBootstrapManager] Validation tests failed: Your Bamboo instance could not start because health check failed. Contact Atlassian Support at https://support.atlassian.comIssue 2
Another error message seen in the logs is "Unable to clean the cache directory: D:\bamboo\caches\plugins\felix":
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ERROR [WrapperSimpleAppMain] [ContextLoader] Context initialization failed
org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'capabilityHelper' defined in class path resource [applicationContext.xml]: Cannot resolve reference to bean 'pluginAccessor' while setting constructor argument; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'pluginManager' defined in class path resource [applicationContextPlugin.xml]: Cannot resolve reference to bean 'bundledPluginLoader' while setting constructor argument with key [0]; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'bundledPluginLoader' defined in class path resource [applicationContextPluginCommon.xml]: Cannot resolve reference to bean 'osgiPluginFactory' while setting constructor argument with key [0]; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'osgiPluginFactory' defined in class path resource [applicationContextPluginCommon.xml]: Cannot resolve reference to bean 'osgiPersistentCache' while setting constructor argument; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'osgiPersistentCache' defined in class path resource [applicationContextPluginCommon.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Could not instantiate bean class [com.atlassian.plugin.osgi.container.impl.DefaultOsgiPersistentCache]: Constructor threw exception; nested exception is com.atlassian.plugin.osgi.container.OsgiContainerException: Unable to clean the cache directory: D:\bamboo\caches\plugins\felix
...
Caused by: org.springframework.beans.BeanInstantiationException: Could not instantiate bean class [com.atlassian.plugin.osgi.container.impl.DefaultOsgiPersistentCache]: Constructor threw exception; nested exception is com.atlassian.plugin.osgi.container.OsgiContainerException: Unable to clean the cache directory: D:\bamboo\caches\plugins\felix
Caused by: com.atlassian.plugin.osgi.container.OsgiContainerException: Unable to clean the cache directory: D:\bamboo\caches\plugins\felix
at com.atlassian.plugin.osgi.container.impl.DefaultOsgiPersistentCache.validate(DefaultOsgiPersistentCache.java:91)
at com.atlassian.plugin.osgi.container.impl.DefaultOsgiPersistentCache.<init>(DefaultOsgiPersistentCache.java:37)
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source)
at java.lang.reflect.Constructor.newInstance(Unknown Source)
...
Caused by: java.io.IOException: Unable to delete file: D:\bamboo\caches\plugins\felix\felix-cache\bundle9\version0.0\bundle.jar
at org.apache.commons.io.FileUtils.forceDelete(FileUtils.java:1393)
at org.apache.commons.io.FileUtils.cleanDirectory(FileUtils.java:1047)
at org.apache.commons.io.FileUtils.deleteDirectory(FileUtils.java:978)
at org.apache.commons.io.FileUtils.forceDelete(FileUtils.java:1384)
at org.apache.commons.io.FileUtils.cleanDirectory(FileUtils.java:1047)
at org.apache.commons.io.FileUtils.deleteDirectory(FileUtils.java:978)
at org.apache.commons.io.FileUtils.forceDelete(FileUtils.java:1384)
... Cause
Bamboo cannot delete a file from the <BAMBOO_HOME>/caches directory.
Solution
Resolution
The contents of the directory <BAMBOO_HOME>/caches have to be manually removed before starting Bamboo. To do that:
Shut down the Bamboo instance.
Manually delete contents inside the <
BAMBOO_HOME>/cachesdirectory.Start Bamboo.
If Bamboo was previously started as a different user, such as root, many files in the BAMBOO_HOME directory will be owned by root. If you noticed this issue after that happened, please be sure to recursively change the ownership of that directory and its files back to your Bamboo user.
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