Bamboo fails to start after upgrade on Windows - Failed to scan file:/C:/Program%20Files/Bamboo/lib/jcifs.jar from classloader hierarchy
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
Bamboo fails to upgrade after running the windows installer, The logs show this:
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29-Sep-2017 07:26:05.411 WARNING [localhost-startStop-1] org.apache.tomcat.util.scan.StandardJarScanner.scan Failed to scan file:/C:/Program%20Files/Bamboo/lib/jcifs.jarfrom classloader hierarchy
java.io.FileNotFoundException: C:\Program Files\Bamboo\lib\jcifs.jar (The system cannot find the file specified)
29-Sep-2017 07:26:24.021 WARNING [localhost-startStop-1] org.apache.tomcat.util.scan.StandardJarScanner.scan Failed to scan file:/C:/Program%20Files/Bamboo/lib/jcifs.jarfrom classloader hierarchy
java.io.FileNotFoundException: C:\Program Files\Bamboo\lib\jcifs.jar (The system cannot find the file specified)
29-Sep-2017 07:26:24.021 INFO [localhost-startStop-1] org.apache.jasper.servlet.TldScanner.scanJars At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.
29-Sep-2017 07:26:31.709 SEVERE [localhost-startStop-1] org.apache.catalina.core.StandardContext.startInternal One or more listeners failed to start. Full details will be found in the appropriate container log file
29-Sep-2017 07:26:31.709 SEVERE [localhost-startStop-1] org.apache.catalina.core.StandardContext.startInternal Context [] startup failed due to previous errors
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29-Sep-2017 07:26:05.411 WARNING [localhost-startStop-1] org.apache.tomcat.util.scan.StandardJarScanner.scan Failed to scan [file:/C:/Program%20Files/Bamboo/lib/jcifs.jar] from classloader hierarchy
java.io.FileNotFoundException: C:\Program Files\Bamboo\lib\jcifs.jar (The system cannot find the file specified)
at java.util.zip.ZipFile.open(Native Method)
at java.util.zip.ZipFile.<init>(ZipFile.java:225)
at java.util.zip.ZipFile.<init>(ZipFile.java:155)
at java.util.jar.JarFile.<init>(JarFile.java:166)
at java.util.jar.JarFile.<init>(JarFile.java:130)
at org.apache.tomcat.util.scan.JarFileUrlJar.<init>(JarFileUrlJar.java:60)
at org.apache.tomcat.util.scan.JarFactory.newInstance(JarFactory.java:43)
at org.apache.tomcat.util.scan.StandardJarScanner.process(StandardJarScanner.java:322)
at org.apache.tomcat.util.scan.StandardJarScanner.scan(StandardJarScanner.java:272)
at org.apache.catalina.startup.ContextConfig.processJarsForWebFragments(ContextConfig.java:1887)
at org.apache.catalina.startup.ContextConfig.webConfig(ContextConfig.java:1127)
at org.apache.catalina.startup.ContextConfig.configureStart(ContextConfig.java:779)
at org.apache.catalina.startup.ContextConfig.lifecycleEvent(ContextConfig.java:306)
at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:95)
at org.apache.catalina.util.LifecycleBase.fireLifecycleEvent(LifecycleBase.java:90)
at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5202)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:147)
at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1407)
at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1397)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)Cause
Windows installer fails to delete some files from the previous version.
Resolution
Stop and delete the Bamboo service.
Rename the C:\Program Files\Bamboo folder (Bamboo.old for example).
Run the Windows installer on a new folder and point the bamboo-home to the same used by the previous version.
Copy the personalized configuration from the C:\Program Files\Bamboo.old\conf\server.xml and C:\Program Files\Bamboo.old\bin\setenv.bat files.
Reinstall the service.
Start Bamboo.
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