Use Automation webhook for ServiceNow integration

Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.

Summary

Do we have the feature to integrate Jira Cloud with Service Now natively?

Solution

  • Currently, there is no natively available feature to integrate Jira Cloud with Service Now.

  • Service Now provides integration using Jira Webhook data.

  • If you are implementing this integration, then you can also consider using Automation for Jira to send Jira Webhook data along with the Jira Webhook.

  • Automation for Jira Supports data to be sent in Jira format payload.

Updated on May 31, 2024

Still need help?

The Atlassian Community is here for you.