Send email notifications when a comment is added by a user from a specific group or a project role using Automation for Jira

Summary

Using Automation to send email notifications to the project lead when a comment is added by a user from a specific group or a project role.

Solution

Trigger: Issue commented: select the required Comment Type.

Condition: User condition

• User: User who triggered the event

• Check to perform: Select the required option

• Criteria: Select the group, project role, etc as needed

• Action: Send email