Automation rule fails with "Could not find create meta data for project/typeId" message in "Create Issue" module

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Summary

The error message "Could not find create meta data for project/typeId" is observed in the 'audit log' of Project Automation (Automation for Jira) in the "Create Issue" module:

Audit log showing the error message

Diagnosis

  • Create a simple "Automation for Jira" rule with the 'Create Issue' module in it.

  • Trigger the rule so that the "Create Issue" module is executed.

  • The execution of the rule fails.

  • When we check the "Audit log", we see the below error message.

1 Could not find create meta data for project/typeId

Cause

  • The automation rule fails as the "Rule Actor" of the automation rule doesn't have sufficient permission.

  • The Rule Actor needs to have sufficient permissions to execute the automation activities configured in the rule. The rule will be executed with the permissions of the Rule Actor

  • The automation rule fails as the Rule Actor doesn't have "Create Issue" permission for the project on which the rule is executed.

Solution

To resolve it,

  • Please go to Project Settings > Permissions > Actions > Edit Permissions > Create Issues and add the user (Rule Actor) to the relevant Group or Project Role.

  • Or, change the Rule Actor with the user who has "Create Issue" permission for the project.

Updated on May 31, 2024

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