User input window doesn't load with Manual Trigger in Jira Cloud automation
Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.
Summary
Manual triggers in automation give an option to let users add data to specific fields.
To enable user inputs, ensure you've checked the box labeled "Prompt for input when this rule is triggered," as seen in the following screenshot:
With this box checked, when the rule is run, a prompt will appear listing specified fields in automation rules. If the box is checked, but no prompt appears during a manual trigger, check for errors in a HAR file.
Solution
Ensure variable names are not simply integers
In our example, we see the following error in an analysis of a HAR file:
Cannot set a numeric property on an object
The variables created in our automation rule were named containing only integers. Variables should have alphanumeric strings to allow for proper reference later. This avoids the error seen in our example, and will allow for the prompt to appear upon rule trigger as expected. See the screenshot for an example of improperly using integers as variable names:
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