Automation For Jira - Automation rule templates

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible


Writing an automation rule that fits your use case is not always easy, as it might be difficult to know where to start at first.

This page provides a list of automation rules covering various areas, such as basic operations, Jira Software/Jira Service Management automation, integration with external applications, sending notifications, etc.

Even though these rules might not address your exact use case, they might be a good starting point for writing your own custom automation rule.


Automation rule templates

Link to each category:

Basic Jira issue operations

Jira Software automation

The rule templates listed below provide ways to manipulate fields such as Story Points, Epics, Advanced Roadmap Teams, and Parent links:

Jira Service Management automation

The rule templates listed below provide ways to manipulate fields such as Request Participants, Organizations, and Customer Request Types:

Automation Rules related to Insight/Assets fields

Sending emails to Jira users including the list of issues

Integrating with external applications and Jira REST API

Rule scheduling

Miscellaneous use cases

Updated on June 7, 2024

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