Automation for Jira Rule fails due to an exception in class "XporterActionIntegration"
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
The Automation for Jira rule fails to complete due to the following error message:
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Unexpected error executing rule:
java.lang.ClassCastException: com.xpandit.jiraxporter.integration.automationforjira.XporterActionIntegration
cannot be cast to com.codebarrel.automation.api.thirdparty.AutomationRuleComponentDiagnosis
During the execution of the rule, an incompatibility between the 3rd party plugin Xporter - Export issues from Jira and Automation for Jira prevents the rule to be concluded successfully.
Cause
This issue occurs due to a bug in the 3rd-party plugin Xporter - Export issues from Jira as documented in XPORTER-3358 - Xporter is not compatible with Automation for Jira Lite.
Solution
While a final solution is not yet delivered in XPORTER-3358 - Xporter is not compatible with Automation for Jira Lite, follow the workaround provided:
Note
Module "Xporter Reporting" should be disabled while this bug is not fixed in order to use Xporter and Automation for Jira
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