Automation cannot find status and fails
Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.
Summary
Automation rule on Team managed project fails with follow error message.
Transition issue :Destination status could not be resolved. If using a smart-value ensure
this
resolves to a numeric status ID or untranslated name
for
issues (with current status):
Diagnosis
Team managed project is configured with "Private" access and have a list of users added with project role.
On project workflow, a project role based condition has been added to transition an issue or perform other action.
Automation fails as "Automation for jira" rule actor is not meeting the project role condition.
Cause
Automation plugin is not added as an 'administrator' user on Team managed project
Solution
Step 1 : Access the rule in question from the Project settings → Automation
Step 2 : Under rule details → change the "Actor" from "Automation for Jira" to any other user added to the project with required project role.
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