Add a hyperlinked URL in the description field using Jira Automation

Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.

Summary

You would like to add a hyperlinked URL in a text (ex:description) field using Jira Automation (A4J)

Solution

To create a hyperlink in the description field using Jira Automation, you can use the following format:

[Click here|https://google.co.in]

  1. Access Jira Automation:

    • Navigate to your Jira instance and click on "Project Settings" for the relevant project.

    • Select "Automation" from the sidebar menu

  2. Create a New Rule:

    • Click on the "Create Rule" button

    • Choose the appropriate trigger (e.g., "Issue Transitioned" if you want the hyperlink to be added when an issue transitions)

  3. Add an Action:

    • After selecting the trigger, click on "New Action"

    • Choose "Edit Issue" from the list of actions

  4. Configure the Edit Issue Action:

    • Select the "Description" field (or any other multi line text field) to edit

    • To add a hyperlink text to this field, use the following format

      [Click here|https://google.co.in]

    • Click "Save" to create the rule

    • Test the rule to ensure the hyperlink is added correctly to the desired field

  5. Save and Test the Rule:

    • Click "Save" to create the rule.

    • Test the rule to ensure the hyperlink is added correctly to the description field.

Updated on July 18, 2024

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