How to receive email notifications for Atlassian Security vulnerabilities
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
By default, the Primary Technical Contact will always receive emails regarding security vulnerabilities and other technical and contract-related alerts (pricing changes, maintenance notifications, etc.).
In certain circumstances, administrators may wish to include additional email addresses to receive Atlassian security vulnerability notifications without assigning them administrator roles within their accounts.
Environment
Atlassian products.
Solution
Users can opt-in for this without being an Atlassian Administrator in the Email Preference Center.
The additional email address that needs to be added must first create a new account on https://my.atlassian.com.
There is a selection for “Email Preferences.” This is the same email preference page as anyone else (it is not unique to admin, employee, tech contact, etc).
Scroll down to the section titled “Tech Alerts'', the new user can check the relevant box to receive Atlassian Security vulnerabilities.
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