Understand system installed MCP apps in Atlassian Cloud

Summary

This article explains the purpose of system-installed Model Context Protocol (MCP) apps like GitHub, Sentry, New Relic, and Notion in Atlassian Cloud. You may notice new apps in your Connected Apps settings labeled as installed by system. These apps are part of the Atlassian platform's integration capabilities and are automatically provisioned to support cross-product features.

Solution

Atlassian automatically installs certain Model Context Protocol (MCP) apps to enable enhanced integration features across your cloud site. These apps, such as GitHub MCP (read-only), Sentry MCP (read-only), New Relic MCP (read-only), and Notion MCP (read-only), are managed by the system to ensure core functionality remains stable.

Purpose of MCP apps

These apps allow Atlassian products to securely access and display data from third-party services. The read-only designation ensures that the apps can only view data to provide context within your Atlassian environment without modifying any information in the source applications.

Installation and authentication

Atlassian provisions these apps automatically as part of platform updates. Because these are system-managed, you need to manually authenticate them for basic platform features to work. Once they are authenticated, they maintain a secure connection between Atlassian Cloud and the respective third-party services.

Impact of uninstallation

Though these apps are installed by system, they can be uninstalled or removed by site administrators anytime. They exists because these apps are required for integrated features that span multiple Atlassian products.