Sync Job Title attribute to Managed Atlassian Accounts with Azure AD SCIM provisioning
Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.
Summary
Managed Atlassian Accounts have different attributes such as Department, Full name, etc. You can also sync the Job Title attribute to those Managed Accounts.
Solution
Environment
Atlassian Cloud
Atlassian Guard (formerly Access)
Atlassian Cloud Azure Enterprise Application
Entra ID (Azure AD)
SCIM integration
Sync the Job Title attribute with a new attribute mapping
Login to your Azure Portal - https://portal.azure.com/#home
Click on Enterprise Applications
Look for the Atlassian Cloud application, open it
Under the Manage section, click on Provisioning
Under Manage provisioning, click on Edit attribute mappings
Expand the Mappings section, click on Provision Azure Active Directory Users
Under Attribute Mappings, click on Add New Mapping
Map the attribute:
Type | From | Attribute Name |
---|---|---|
Source | Entra ID | jobTitle |
Target | Atlassian Cloud | title |
Your new attribute should look something like this:
Mapping type: Direct
Source attribute: jobTitle
Default value if null (optional): <blank>
Target attribute: title
Match objects using this attribute: No
Matching precedence: <blank>
Apply this mapping: Always
Click Save and let Azure AD process the new information. Azure AD will update all required users at the next provisioning cycle.
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