Jira Issue links flashing when in edit caused by Kaspersky Password Manager

Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.

Summary

When inserting or viewing Jira links in a Confluence page, the issues continuously flash between the Jira Issue view and plaintext URL view.

This can sometimes interrupt the editing process as well.

Environment

  • Google Chrome

Diagnosis

  • Check to see if the Kaspersky Password Manager add-on is installed and enabled in Google Chrome.

  • Disable the add-on, and check to see if the issue persists.

Cause

  • Kaspersky Password Manager add-on on Chrome seems to be interfering with Jira links.

Solution

  • Disable the add-on on Chrome.

Updated on February 25, 2025

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