How to get assistance for Tempo in JIRA cloud

Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.

Summary

Tempo timesheets and Tempo Planner are both developed and supported by a third-party vendor. Technical issues in these apps are outside of Atlassian's scope of support and expertise.

Solution

See details below to contact the app's vendor, Tempo for Jira, for technical support.

Tempo for Jira Support

Trouble installing or applying licenses for the apps?

Licensing issues may be something within Atlassian's area of expertise and scope of support. Please raise a ticket further via support.atlassian.com.

For technical concerns or any other problems in use of the Tempo app(s), please contact the app's vendor.

Read more about Atlassian's Atlassian Supported Apps.

Updated on April 4, 2025

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