Get an Atlassian Cloud user's account ID

Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.

Summary

Every Atlassian Cloud user has a unique ID that is used across all Atlassian Cloud products. While this ID isn't required for day-to-day use, it can come in helpful when running queries against the Jira, Confluence, or Bitbucket API, or for comparing user information from exported data from one of your Cloud apps to data in your Cloud user base.

This applies to all Atlassian Cloud products, including:

  • Jira Cloud

  • Jira Service Management Cloud

  • Confluence Cloud

  • Bitbucket Cloud

Solution

The steps here can be followed by a Site admin or an Organization admin. Jira administrators may not have the proper permissions.

Retrieve user ID from admin.atlassian.com

  1. Navigate to admin.atlassian.com

  2. Choose your Organization, if you belong to more than one

  3. Select Directory

  4. Select Users

  5. Search or scroll to find the user in question, and open their profile page

  6. The user's ID will be in your browser's address bar following /users/

    1. For example: https://admin.atlassian.com/o/<org_id>/users/<user_id>

Updated on April 28, 2025

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