Atlassian Cloud 2FA - unable to log in
Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.
Problem
If you try to log in to via https://id.atlassian.com and your account has 2FA enabled you may encounter an error once you reach the Verification Code page:
Oops, that didn't work!
Try that again in a moment.
Cause
Your system time isn’t aligned with the current internet time.
Resolution
Set your time to Auto in the system settings
MacOS:
Windows:
Updated on April 24, 2025
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