Add Bitbucket Plan to Existing JIRA Cloud SEN

Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.

Symptoms

You have JIRA Cloud and recently you've added a 10 user or more Bitbucket Team. You now have two Service Entitlement Numbers, more commonly known as SEN #'s.

Your goal is to consolidate the SEN #'s, preferably to add the Bitbucket Team plan to the existing JIRA Cloud SEN #.

Cause

Due to limitations between internal billing systems, it's unfortunately not possible to consolidate JIRA SENs with Bitbucket/Github SENs.

Updated on April 8, 2025

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