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App access rule coverage summary for Jira Cloud
Using app access rules, customers can customize and extend Jira, and Jira Service Management while maintaining control over app access to certain content in specific spaces.
This page should be read along with App access rule coverage summary | Atlassian Support, which provides an overview of the types of apps and content that is blocked or not blocked by an app access rule.
The sections below provide a summary of app functionality that is blocked and not blocked by an app access rule for the following Jira products:
Jira - See Jira Cloud and Jira. Previous users of the ProForma Marketplace app who currently use forms, also see Forms.
Jira Service Management - See Jira Cloud, Jira Service Management, and Forms.
Jira Cloud
You can create an app access rule to limit an app’s ability to access and modify certain data in a Jira project—particularly user-generated content.
Apps blocked by an app access rule may still take other actions that do not directly interact with user-generated content, such as changing the look and feel of Jira. Global admin permissions may still be required to run certain apps. For example, if a Jira user does not have admin permissions, they can’t use an app to perform administrative functions like adding users.
While they may indirectly impact issue data, shared configuration, including things like workflows, permission schemes, and issue security schemes, are not blocked by app access rule.
To view a detailed list of the app functionality that is blocked or still allowed (not blocked) when an access rule applies, see App Access for Jira Cloud REST APIs.
Jira app actions blocked by the app access rule
The following commonly-used Jira functionality is blocked when an app is blocked by the app access rule. For the full list of blocked functionality see App Access for Jira Cloud REST APIs.
Projects
reading project issue security levels or unresolved issue count
deleting a project
Board
creating or deleting a board
getting lists of board-related data items, including boards, board versions, sprints, epics, issues, issues belonging to a sprint, issues that belong to an epic
moving issues within a board, or between board and backlog
Issues
creating, reading, updating, or deleting issues
assigning, transitioning, or exporting issues
archiving or unarchiving issues, or interacting with archived issues
creating, reading, updating, or deleting any of the following issue-related items
attachments
comments and comment properties
custom field configuration, options, and field values (apps)
fields (see below for certain exceptions regarding custom fields)
links, properties, remote links, votes, and watchers
Issue search
worklog properties
worklogsFilters
Jira expressions and JQL
evaluating an expression
sanitising or parsing JQL
returning autocomplete suggestions by JQL
Labels
reading labels
Permissions
reading the permissions of a user
Sprints
creating, reading, updating, or deleting a sprint
returning a list of issues in a sprint
moving issues into a sprint
reading or updating properties for a sprint
User search
finding users with specific permissions
finding users by query, such as returning a list of all users who are reporters of issues in project PROJ, or who have commented on any of the specified issues
finding users that can be assigned to a specific project or issue
Jira app actions not blocked by the app access rule
There are some elements of product functionality and data that you cannot block with an app access rule. Generally, these are related to system-compiled or general data, or shared configuration such as permission schemes or workflows.
The following commonly-used Jira functionality is not blocked when an app is blocked by the app access rule. For the full list of app functionality that cannot be blocked by an app access rule see App Access for Jira Cloud REST APIs.
Announcement banner
reading or updating the announcement banner configuration
Application roles
reading application roles
Audit records
reading audit records
Avatars
reading or deleting system avatars
reading avatar images
Dashboards
creating, reading, updating, or deleting dashboards and dashboard item properties
adding, reading, updating, or removing gadgets from dashboards
searching for dashboards
copying dashboards
Filters
reading or setting the default share scope for filters and dashboards, for a user
reading or deleting filters
Groups
creating, reading, or deleting groups
finding groups and their users
adding, removing, and reading users in groups
Issues and issue-related schemes
Issue custom fields
creating, reading, updating, or deleting issue custom field contexts
adding, removing or reading default values, issue types, project mappings from custom field contexts
creating, reading, updating, deleting, or reordering custom field options
Issue field configurations
creating, reading, updating, or deleting field configurations and field configuration schemes
adding, removing, or reading issue types to/from field configurations
assigning a field configuration scheme to projects
Issue fields
returning a list of fields and their properties such as whether they can be used for sorting or issue navigation
creating, updating, or deleting custom fields
moving a custom field to trash, or restore it from trash
Issue link types
creating, reading, updating, or deleting issue link types
Issue navigator settings
setting or reading issue navigator settings
Issue notification schemes
creating, reading, updating, or deleting notification schemes
adding or removing notifications from a notification scheme
returning a list of projects using a notification scheme
Issue priorities
creating, reading, updating, deleting, or searching priorities
moving priorities
Issue resolutions
creating, reading, updating, deleting, or searching issue resolutions
moving issue resolutions
Issue security schemes and levels
creating, reading, updating, deleting, or searching issue security schemes
associating issue security schemes with projects
reading issue security schemes associated with projects
adding, reading, or updating issue security levels
adding, reading, or removing members to/from issue security levels
returning a list of users who are watching an issue
listing IDs of deleted worklogs
returning all issue events
creating, reading, updating, or deleting UI modifications that customize the appearance and behavior of specified fields on issue create and issue view pages for a specified issue type or project ID
Issue types and issue type schemes
creating, reading, updating, or deleting issue types
storing images to be used as issue type avatars
Issue type properties
reading, updating, or deleting issue type properties
Issue type schemes
creating, reading, updating, or deleting issue type schemes
adding or removing issue types from issue type schemes
reading issue type scheme items
assigning an issue type scheme to a project
Issue type screen schemes
creating, reading, updating, or deleting issue type screen schemes
adding or removing mappings to issue type screen schemes
assigning issue type screen schemes to projects
Jira expressions
analyzing Jira programmatic expressions that are used by some apps to access Jira objects, and returning information about the expression’s validity and complexity
Jira settings
reading or updating application properties
reading global settings, such as which Jira features are enabled
reading Jira attachment settings
JQL
returning JQL reference documentation for fields
reading or updating precomputed values used in JQL searches
converting user identifiers to account IDs in JQL queries
License metrics
reading details of the license, including the list of applications such as Jiraincluded in the license
reading licensed user counts
Local user (myself)
reading current user or locale
reading, updating, or deleting user preferences
Permissions
reading global and project permissions
returning a list of projects that the specified user has permission to
creating, reading, updating, or deleting permission schemes
creating, reading, or deleting permission scheme grants
Projects
creating, archiving, or restoring a project
updating project details
reading statuses for a project
reading project notification scheme
Project avatars
creating, reading, updating, or deleting project avatars
Project categories
creating, reading, updating, or deleting project categories
Project components
creating, reading, and updating project components
Project email
reading or setting the project’s sender email
Project features
creating or reading project features
Project issue security levels
setting issue security levels for the project
Project key and name validation
reading a project name or key
validating a project key
Project permission schemes
assigning a permission scheme to project
reading the permission scheme assigned to project
Project properties
setting, reading, or deleting project properties
reading a list of property keys
Project role actors
adding, reading, and deleting actors or default actors to/from a project role
Project roles
creating, reading, updating, or deleting project roles
Project types
reading project types
Project versions
creating, reading, or moving project version
creating, reading, updating, or deleting related work
Screens, screen schemes, and screen tabs
creating, reading, updating, or deleting:
screens
screen schemes
screen tabs
reading, moving, adding, or removing fields from screen tabs
moving the position of a screen tab in the list of tabs
Server info
reading Jira instance info such as the site’s URL, version, and timezone
Status
creating, reading, updating, deleting, or searching the statuses that can be applied to issues
Tasks
reading the status of a long-running task or cancelling a task
Time tracking
reading or selecting the app used as the time tracking provider
updating time tracking settings such as working hours per week or default time format
User management
creating, reading, updating, or deleting users
reading, setting, and resetting the default “issue view” columns for a user
performing the following actions related to user properties
reading, setting, or deleting user properties
listing the defined user property keys
searching for users
Webhooks
registering and deleting types of webhooks
listing the webhooks registered by the app
Workflows and workflow schemes
creating, reading, updating, or deleting workflows
validating workflows
performing the following actions on workflow schemes
creating, reading, updating, or deleting workflow schemes or draft workflow schemes
reading and updating the associations between issue types and workflows in a workflow scheme or draft workflow scheme
publishing a draft workflow scheme
creating, reading, updating, or deleting the draft default workflow
assigning a workflow scheme to a project
reading workflow schemes assigned to the specified project
reading workflow statuses and status categories
creating, reading, updating, or deleting workflow transition properties
reading, updating, or deleting workflow transition rules
Jira Service Management
Jira Service Management app actions blocked by the app access rule
The following commonly-used Jira Service Management functionality is blocked when an app is blocked by the app access rule. For the full list of blocked functionality see App Access for Jira Cloud REST APIs.
Organisation
adding, returning, or removing organisations to/from a service desk
Request
creating customer requests
subscribing or unsubscribing to or from a request
adding, reading, or removing participants to or from a request
posting, reading, or deleting feedback to or from a customer request
performing or reading customer transitions
reading or answering approvals
creating or reading attachments
returning comments, comment attachments, request types, SLA information or subscription status
Service desk
creating, reading, or deleting request types
adding, reading, or removing customers to or from a service desk
returning service desk details, request types, queues, issues in a queue, or details of a request type property
Jira Service Management app actions not blocked by the app access rule
There are some elements of product functionality and data that you cannot block with an app access rule. Generally, these are related to system-compiled or general data, or shared configuration such as permission schemes or workflows.
The following commonly-used Jira Service Management functionality is not blocked when an app is blocked by the app access rule. For the full list of app functionality that cannot be blocked by an app access rule see App Access for Jira Cloud REST APIs.
Assets
returning assets workspaces
Customer
creating a customer
Information
returning information about Jira Service Management, such as version, builds etc
returning knowledgebase articles
Organisation
creating, returning, or deleting organisations
adding, returning, or removing users to or from organisations
setting, returning, or deleting properties of organisations
Servicedesk
setting or deleting properties of servicedesks
returning service desks a user has access to
Jira
Jira app actions blocked by the app access rule
The following commonly-used Jira functionality is blocked when an app is blocked by the app access rule. For the full list of blocked functionality see App Access for Jira Cloud REST APIs.
Board
moving issues to and from a board
listing issues associated with a board
Epic
listing issues in an epic
listing issues without an epic
moving issues to or from an epic
Issue
reading issues or their estimations
estimating and ranking issues
Sprint
deleting a sprint
getting issues for a sprint
reading a sprint property
Jira app actions not blocked by the app access rule
There are some elements of product functionality and data that you cannot block with an app access rule. Generally, these are related to system-compiled or general data, or shared configuration such as permission schemes or workflows.
The following commonly-used Jira functionality is not blocked when an app is blocked by the app access rule. For the full list of app functionality that cannot be blocked by an app access rule see App Access for Jira Cloud REST APIs.
Board
listing boards that use the specified data filter
listing property keys (names) defined for the specified board
creating, reading, updating, or removing boards
listing boards
setting, reading, or deleting a board property
toggling features
listing sprints, versions, projects, or epics, associated with a board
returning the filters, configuration, properties, and reports for a board
Epic
reading an epic
moving issues to or from an epic
listing issues in an epic
ranking epics according to their importance
searching epics
Sprint
updating a sprint, including closing an active sprint
listing property keys (names) defined for the specified sprint
creating, reading, or deleting a sprint
setting or deleting sprint properties
reordering sprint positions on a board
Development information
getting and deleting a repository
storing development information so that it can be accessed by Jira
deleting development information
checking if data exists for specified development information properties
Feature flags
getting, setting, and deleting feature flags
Deployments
storing deployment data so that it can be accessed by Jira
getting and deleting deployment data
Builds
storing build data so that it can be accessed by Jira
getting and deleting build data
Remote links
storing remote link data so that it can be accessed by Jira
getting and deleting remote link data
Security information
storing security workspace and vulnerability data so that it can be accessed by Jira
getting and deleting linked security workspaces and vulnerability data
Operations
storing operations workspace data so that it can be accessed by Jira
getting and deleting operations workspace data
storing incident or review data so that it can be accessed by Jira
getting and deleting incident or review data
DevOps components
storing DevOps components so that they can be associated with projects in Jira
getting and deleting DevOps components
Forms
Forms are available to all Jira Service Management customers.
Forms can also be used by Jira Cloud customers who previously used the ProForma Marketplace app.
Forms app actions blocked by the app access rule
The following commonly-used Forms functionality is blocked when an app is blocked by the app access rule. For the full list of blocked functionality see App Access for Jira Cloud REST APIs.
Issue forms (internal forms)
creating, reading, updating, or deleting a form for an issue
getting a list of forms associated with an issue
submitting, reopening or copying a form for an issue
reading form attachments or Jira data linked to a form for an issue
transforming form data into PDF, XLSX, or flat list format
changing the form’s visibility in the customer portal
exporting form data for a project
Customer request forms
reading a form for a customer request
getting a list of forms associated with a customer request
saving form answers or submitting a form for a request
transforming form data into PDF, XLSX, or flat list format
reading form attachments or Jira data linked to a form for a customer request
Forms app actions not blocked by the app access rule
There are some elements of product functionality and data that you cannot block with an app access rule. Generally, these are related to system-compiled or general data, or shared configuration such as permission schemes or workflows.
The following commonly-used Jira functionality is not blocked when an app is blocked by the app access rule. For the full list of app functionality that cannot be blocked by an app access rule see App Access for Jira Cloud REST APIs.
Servicedesk (portal) forms
read a servicedesk form template
read external form data for a servicedesk form template
Form template management
creating, reading, updating, or deleting a form template for a project
getting a list of forms for a project
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