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Learn how to add Atlassian Analytics to a site and understand what you need to query data and create charts.
“Organization effectiveness scorecard” dashboard template
This dashboard displays organizational-level scorecards to help highlight how each department is working.
Controls on the dashboard
Use the following controls to configure the dashboard:
Current date interval | “Calendar” control to filter charts to display data relating to issues completed during the selected date range. |
|---|---|
Issue types to consider | “Dropdown” control to select specific issue types that you want this dashboard to consider. If you reset this control, the charts will look at issues of all types. |
Issue labels to ignore | “Dropdown” control to select specific issue types that you want this dashboard to ignore. If you reset this control, the charts will look at all issues with any label. |
You can filter all charts on the dashboard by the “Calendar” control labeled Current date interval, issue types to consider, and issue types to ignore.
Mapping categories of work
Mapping issues into categories of work helps teams keep track of and prioritize the effort spent in each category. At Atlassian, we bucket the work (in other words, Jira issues) into four categories: Run the business, Change the business, Developer productivity, and Team management.
To map the work categories:
Use the “Text input” controls to specify the names of the categories of work
Use the “Dropdown” controls to specify the Jira issue labels that map to each category of work
Note the following:
If an issue maps to multiple labels, the charts will map the issue to the first label match in the list.
The first category of work (default is “Run the business”) in this mapping is also used as the target goal in some charts, as we believe teams should spend less than 10% of their time working on this category.
Scorecards for your entire organization
Issue cycle time (target <7 days)
The number of issues that were completed in the selected date interval that hit or miss the target cycle time of fewer than seven days.
Time spent by work categories
The time spent in days on each work category during the selected date interval.
Number of uncategorized issues
The number of categorized and uncategorized issues.
Scorecards for individual departments
You can configure up to three departments in this dashboard. For each department, select the project categories that are most relevant to them from the “Dropdown” control labeled Project categories in Department.
Issues with cycle time <7 days
For the selected project categories, the number of issues that were completed in the selected date interval that hit or miss the target cycle time of fewer than seven days.
Time spent by work category
For the selected project categories, the time spent in days on each work category during the selected date interval.
Epic progress
The number of issues in each issue status for each epic in the selected project categories.
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