Rovo and Atlassian Intelligence customer data is not used for AI model training
Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.
Summary
When using Rovo or Atlassian Intelligence features, you can be assured that your organization's data is never used to train, fine-tune, or improve any AI models or services.
Solution
Atlassian understands the importance of data privacy, especially for organizations in regulated or sensitive environments. This article provides authoritative information about how your data is handled when using Rovo and Atlassian Intelligence features.
Your data is not used for AI model training
Customer data, including data submitted to or generated by Rovo and Atlassian Intelligence, is never used to train, fine-tune, or improve AI models or services.
This policy applies to Atlassian's models and third-party AI providers that use these features.
How Data Is Processed
When you use Rovo or Atlassian Intelligence, data requests are sent individually to the relevant AI service provider.
Each request is transmitted over a secure, SSL-encrypted connection for third-party-hosted models.
The data is processed to generate a response and then returned to Atlassian. It is not retained or used for model training by Atlassian or the third-party provider.
Turning off AI features
No data is sent for AI processing if you deactivate Atlassian Intelligence from your admin settings.
Atlassian Intelligence is enabled by default only on new instances. It does not automatically enable itself on existing instances.
The only way to stop all AI processing is to deactivate Atlassian Intelligence from your admin console.
Where to Find More Information
For further details on Atlassian's data privacy and responsible technology practices, review these official resources:
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