Rovo usage allowance
Rovo credits are included in all paid Jira, Confluence, Service Collection and Teamwork Collection cloud subscriptions.
To turn on Rovo, your organization admin must be on a verified business domain (for example, @yourcompany.com). We can’t enable Rovo on sites where the organization is registered with a generic email domain such as gmail.com or outlook.com.
Please note:
Atlassian is not currently billing for extra usage above your Rovo credit allowance. We'll give you at least 90 days' notice before credit limits take affect, and you'll never be billed for extra usage unless you explicitly opt in to allow it for your organization.
To support increased visibility and budget management, you’ll see Rovo credits and variable rates reflected in your Atlassian Administration dashboard starting in August 2026.
Rovo features that are in beta continue to be free to use and do not count against your Rovo credit allowance, unless explicitly stated otherwise.
When using our services, customers must comply with the Atlassian Acceptable Use Policy.
How Rovo credits work
Rovo usage is measured in Rovo credits (formerly "AI credits"). These credits are consumption units, based on your interactions with specific Rovo AI features and API calls to the Teamwork Graph. Credit costs are determined by the complexity of the interaction.
Rovo credits:
Are provided as a fixed allowance per seat per month, based on your edition and the apps/collections you subscribe to.
Are pooled at the organization level, so allowances scale with your seat count and editions.
Reset monthly.
Do not roll over; unused credits cannot be banked for future time periods.
Included Rovo credit allowances
Each eligible cloud subscription includes a per‑user, per‑month Rovo credit allowance:
Edition | App / Collection | Rovo credits (per user per month) |
|---|---|---|
Standard | Jira | 25 |
Confluence | 25 | |
Service Collection / Jira Service Management | 25 | |
Teamwork Collection | 250 | |
Premium | Jira | 70 |
Confluence | 70 | |
Service Collection / Jira Service Management | 70 | |
Teamwork Collection | 700 | |
Enterprise | Jira | 150 |
Confluence | 150 | |
Service Collection / Jira Service Management | 150 | |
Teamwork Collection | 1,500 |
Rovo Standard gives people in your organization standalone access to key Rovo features, even if they don't have a paid subscription to an Atlassian app that includes Rovo. What is Rovo Standard?
Rovo Standard is currently in beta. After beta ends, you'll automatically return to Rovo Free unless you opt in to the paid Standard plan. You'll have at least 90 days to decide. More about managing your bill for Rovo Standard
Because allowances are pooled at the organization level, your total monthly allowance depends on the number of seats you have for each product and edition.
For example, if your company has 100 users on Confluence Premium, and 50 of those users are also on Jira Premium, your organization’s total monthly allowance would be:
10,500 Rovo credits per month → (100 users × 70 for Confluence Premium) + (50 users × 70 for Jira Premium)
What consumes Rovo credits
Rovo credits are consumed by advanced AI features.
Billable features include:
10 credits per request to Rovo Agents
10 credits per request to Rovo Chat using Quick Answer
100 credits per request to Rovo Chat using Deep Research
Variable credits per request to Rovo Chat using Think Deeper
Variable credits per Teamwork Graph API call
Other features do not currently consume Rovo credits, including:
Rovo Search queries through Atlassian apps
Summaries across Atlassian apps
Definitions across Atlassian apps
Chart insights in Atlassian Analytics
As we add new Rovo features, Atlassian may introduce associated Rovo credit costs for their use.
Rovo features in beta remain free to use and do not count against your Rovo credit allowance, unless explicitly stated otherwise.
Storing third-party indexed objects does not consume Rovo credits, and by default, we won’t charge for indexed object storage beyond your limit. They appear in your usage dashboard for visibility only.
How Rovo credits work for Think Deeper
Think Deeper in Rovo Chat uses a multi-step reasoning engine powered by premium frontier models. Unlike a basic chat in Quick Answer mode, which runs a single inference pass, Think Deeper dynamically plans, searches, reasons, and iterates to return a thorough answer, with built-in quality validation that automatically retries if it doesn't meet the threshold.
Instead of a flat rate, the number of Rovo credits used in Think Deeper vary based on the computational effort and complexity of your request, including:
Reasoning steps: The number of logic layers the system navigates to find an answer.
Search volume: The amount of content and data the system needs to scan and synthesize.
Tools invoked: The number of external tools and data sources invoked during the process.
Model power: The specific frontier models applied at each stage of the reasoning process.
A simple synthesis might use around 50 credits, while deep cross-project research may use 100 credits or more. This model ensures you only pay for the actual compute effort your question requires.
How Rovo credits work for Teamwork Graph API
Atlassian’s powerful Teamwork Graph (TWG) provides deeply connected organizational intelligence. TWG is accessible to external AI tools via API calls that customers also access through Teamwork Graph CLI and Atlassian Rovo MCP server.
Instead of returning basic data, the TWG API traverses Jira, Confluence, Bitbucket, and connected third-party tools to surface inferred relationships like collaborators, owners, blockers, and dependencies.
Each enriched TWG API call consumes between 1 and 10 credits depending on the depth of intelligence required to surface organizational context and the operation type. Write operations like creating a Jira work item are free, while read operations like summarizing a Confluence page uses credits.
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