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Explore Atlassian Intelligence features

Atlassian Intelligence is available and automatically activated for all products on Premium and Enterprise plans. Organization admins can manage Atlassian Intelligence preferences from Settings > Atlassian Intelligence in Atlassian Administration.

Atlassian Intelligence integrates with products like Jira, Jira Service Management, Confluence, Trello, and Bitbucket to boost your team’s productivity, leverage insights from organizational data, and then use those insights to streamline data-driven decision-making.


Available now

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Accelerate individual productivity

Generative AI in the editor

  • Confluence

    • Reference Confluence pages and Jira tickets in prompts.

      • Readability suggestions.

  • Jira

    • Reference Jira tickets in prompts.

    • Reformat Jira issue descriptions.

  • Jira Service Management

    • Reference Jira Service Management tickets in prompts.

  • Jira Product Discovery

    • Generate and transform content.

AI summaries

  • Confluence

    • Summarize pages, page comments, and blogs.

    • Summarize Smart Links from Confluence, Jira, and Google docs (beta).

  • Jira Service Management

    • Summarize an issue’s details.

  • Jira

    • Summarize comments.

    • Summarize Smart Links from Confluence, Jira, and Google docs.

  • Confluence

    • Summarize in-line comments.

    • Page catch-up: Understand recent and important changes in pages.


AI definitions


AI automations


AI work breakdown


  • Jira

    • Break down projects into relevant subtasks and child issues.

AI customer sentiment analysis

 Jira Service Management (beta)

  • Gauge customer sentiment.

  • Identify and prioritize issues which cause frustration.


AI issue triage


  • Jira Service Management

    • Take bulk actions and assign the right request type and status to incoming requests.

AI agent recommendations


  • Jira Service Management

    • Optimize your service desk.

    • Improve agent workflows.

    • Surface the right actions, experts, and responses.

Drive teamwork

Search issues


Search answers


Generate SQL queries


Virtual agent AI answers

  • Jira Service Management portal.

  • Microsoft Teams.

AI in whiteboards


  • Confluence

    • Brainstorm ideas from Confluence pages, Jira tickets, and Jira Product Discovery insights.

    • Organize and group ideas in a whiteboard.

AI content conversion


  • Confluence

    • Convert a whiteboard into a page.

    • Convert a page into Jira tickets.

Related resources


  • Jira

    • Automatically surface related information (like Confluence pages) on issues.

Accelerate organization-wide productivity and get big data insights

AI service desk configuration



  • Jira Service Management

    • Alert suppression: Optimize alert notifications to identify and take action on high priority alerts.

    • Incident communications: Summarise chat discussions and create updates to send to stakeholders.

    • Incident investigation: Suggest relevant resources and track progress.

      • PIR generation: Use AI to populate your post-incident review with all the context, including timeline, responders, activities, and more.

AI chart insights


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