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We’re making some changes to the Copy product data feature:
Jira cloud-to-cloud migration is now a part of Copy product data. We’re rolling out this change, so some of you will be able to copy Jira data along with Confluence data. Learn more about this change
To access the Copy product data feature:
Go to admin.atlassian.com.
Select Settings > Data management > Copy product data.
Copy Jira or Confluence data from one instance of your cloud product to another without overwriting any existing data. You can copy data to a new or an existing site within the same organization or in a different organization.
The capability to move Jira Service Management data from one instance of your Jira Cloud to another is only available to customers who’ve signed up for our Early Access Program (EAP).
| What is copied | What isn’t copied |
---|---|---|
Users and groups |
| Customer organizations that are not related to selected Jira Service Management projects |
Project types |
| Jira Service Management team-managed projects |
Project data |
|
|
Jira Work Management project data |
| - |
Jira Software project data |
| - |
Jira Service Management project data |
|
|
Issue data |
| Some custom fields
|
Jira Software Boards |
|
|
Entities and permissions | - |
|
Apps | - | Apps and app data. To migrate app data, contact the respective Marketplace Partner. |
Advanced Roadmaps | - | Advanced Roadmaps plans and Advanced Roadmaps data. View open feature request |
| What is copied | What isn’t copied |
---|---|---|
Users and groups |
| Any permissions settings (space or page) associated with groups will be lost during import unless a group with the same name already exists in the destination site. To maintain your groups' permissions settings, make sure all your groups have a corresponding group with the same name that already exists in the destination site before importing the space. An easy way to do this is to first import users and groups, then import any spaces. |
Space types (if selected) |
| - |
Confluence space data |
|
|
Page/blog data |
|
|
Entities and permissions | - |
|
User profiles | - |
|
Apps | - |
|
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