Unable to record 'Full Screen' on the Desktop App? Turn off countdown (Mac App Only)

Summary

Redirected to a different screen when you choose 'Full Screen'? Try the steps below. 💡

Solution

Issue

While attempting to record a 'Full Screen' video on the Mac Desktop App, you're redirected to a different screen while setting up the recording.

How to resolve this

Turn off the countdown by following the steps below: 

1. Open your Loom desktop app

2. Click the '...' menu in the top right and select Settings.

3. Go to the Video & audio tab and disable Recording countdown.

Still facing issues? 

Please note that even with the countdown timer disabled, you might still experience issues. To workaround this, we recommend using a Custom Size recording and cropping the screen to your desired area, or opting to record a specific window.

Questions, comments, concerns? Contact us here.  

Happy recording! 🎥 😄