Troubleshooting camera and microphone issues on your Apple Studio Display

Platform Notice: Cloud Only - This article only applies to Atlassian apps on the cloud platform.

Summary

This article walks through how to troubleshoot camera and microphone issues when recording on your Apple Studio Display. 🔨

Solution

Question

I am experiencing camera and microphone glitches while recording with my Apple Studio Display. How can I fix this?

Solution

Try restarting your Studio Display by unplugging it for at least one minute from the power source. Studio displays run the camera, microphone, and speaker on their own internal operating systems. The camera and microphone can sometimes suffer because of this; restarting your studio displays usually fixes any glitches. ✔️

We also recommend running through the troubleshooting checklist here to ensure you're using the latest Loom version. If you are still running into issues recording with your Studio Display please contact our Support team.

Updated on October 15, 2025

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