Update status for a workflow associated with huge number of issue keys in Jira Cloud

Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.

Summary

Updating the Jira workflow for any project having huge issue keys can result in time out.  

Impacted Bug

JRACLOUD-79847 - Changing workflow that impacts large number of issues, causes issues created during workflow migration in an invalid workflow state

Solution

The workflow update might fail as it involves Validation as well as migration of the underlying issue keys. Follow these steps if you want to replace any existing Status.

  • Edit the existing workflow.

  • Add the desired status to this workflow. (Say Status B)

  • Publish the change.

  • Now, remove all the transitions to the previous status.

  • This process will not trigger any Validation and Migration process and will be much faster.

Updated on March 19, 2025

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