Unable to create new project, can't assign default permission scheme
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Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Problem
When creating a new project, a java.lang.NullPointerException will be thrown
Seems like JIRA cant assign the new project to the Default Permission Scheme
The following appears in the atlassian-jira.log
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java.lang.NullPointerException
at com.atlassian.jira.projectconfig.contextproviders.ProjectPermissionContextProvider.getContextMap(ProjectPermissionContextProvider.java:85)
at com.atlassian.jira.plugin.webfragment.CacheableContextProviderDecorator.initContextMap(CacheableContextProviderDecorator.java:70)
at com.atlassian.jira.plugin.webfragment.CacheableContextProviderDecorator.getContextMap(CacheableContextProviderDecorator.java:46)
at com.atlassian.plugin.web.descriptors.DefaultWebPanelModuleDescriptor$ContextAwareWebPanel.getHtml(DefaultWebPanelModuleDescriptor.java:144)
at com.atlassian.jira.projectconfig.tab.WebPanelTab.getTab(WebPanelTab.java:75)
at com.atlassian.jira.projectconfig.servlet.PanelServlet.outputTab(PanelServlet.java:163)
at com.atlassian.jira.projectconfig.servlet.PanelServlet.doGet(PanelServlet.java:136)
Diagnosis
Environment
A modification of the permission scheme table was done
The original default permission scheme is missing/deleted. Is this is missing, JIRA will encounter the nullpointerException error as it cant find the default permission scheme.
Diagnostic Steps
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select * from permissionscheme;
select * from project where id not in (SELECT source_node_id FROM nodeassociation where sink_node_entity = 'PermissionScheme');
1st query - Verify if the default permission scheme with id = 0 exist
2nd query - To filter out which project has lost the permission scheme
Cause
Missing default permission scheme.
Solution
Resolution
Backup up your JIRA prior to below action
Go to JIRA Administration ,
Issues > Permission Scheme
Create a new permission scheme called JIRA Default Permission Scheme, with default permission setup
Do not assign any project to this permission
Stop JIRA
Go to database
select * from permissionscheme; to find the newly created
JIRA Default Permission Scheme
Note the ID, will be shown as xxx in below query. Replace accordingly.
update permissionscheme set ID=0 where ID=xxxx
Start JIRA
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