Clear unsaved changes to a Jira work item description field

Platform Notice: Cloud Only - This article only applies to Atlassian apps on the cloud platform.

Summary

When working with Jira Cloud, unsaved changes to the Description field are stored locally in the browser. Changes will persist across multiple tabs and browser sessions. If necessary, these changes can be removed from the local session.

Solution

Use developer tools to clear local storage

The unsaved data can be found in your browser's Development tools.

In Google Chrome:

  1. Press CMD + OPT + I (MacOS) or CTRL + SHIFT + I (Windows) to open development tools

  2. Select the Application tab

  3. Select Local storage

  4. Search/scroll to find your Jira Cloud site (https://<your_site>.atlassian.net)

  5. Right-click or option-click > Clear

Please refer to the developer tools documentation for your chosen browser:

Updated on September 26, 2025

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