Specific Wiki Style Formats are not Rendered
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
When adding a comment using several different Wiki Style formats e.g. code, noformat, panel, etc., some are rendered but some are not. In the following screenshot, noformat and panel are rendered properly, but code is not:
Cause
The code module of Wiki Renderer Macros Plugin is disabled, while the other modules are enabled:
Note:
By default all modules of the plugin should be enabled, except html
The reason why other modules are disabled is unknown
Resolution
Enable the disabled module:
Go to Manage add-ons -> Expand All add-ons
Find Wiki Renderer Macros Plugin -> Expand all modules
Enable the corresponding module
Note:
If the disabled module can't be enabled from the GUI, it may be disabled in the database. In that case, refer to the following KB for how to enable plugins from the database:
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