Some Jira webhook is not being sent when integrate with Jenkins
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Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
When you are usinghttps://github.com/jenkinsci/jira-trigger-pluginfor integration between Jira and Jenkins but only certain webhooks being sent out and not all.
Environment
JIRA DC 8.13.6
Diagnosis
Enable debug com.atlassian.webhooks and org.apache.http via Logging & Profilling.
Retrigger the Jira webhook.
In the atlassian-jira.log, look for the "Response received HTTP/1.1 302 Found" logs:
1 2 3 4 5 6 7 8 92022-02-22 16:50:23,572+0100 I/O dispatcher 8 DEBUG anonymous [o.apache.http.wire] http-outgoing-15306 << "Server: Jetty(9.4.43.v20210629)[\r][\n]" 2022-02-22 16:50:23,572+0100 I/O dispatcher 8 DEBUG anonymous [o.apache.http.wire] http-outgoing-15306 << "[\r][\n]" 2022-02-22 16:50:23,572+0100 I/O dispatcher 8 DEBUG anonymous [o.apache.http.headers] http-outgoing-15306 << HTTP/1.1 302 Found 2022-02-22 16:50:23,572+0100 I/O dispatcher 8 DEBUG anonymous [o.apache.http.headers] http-outgoing-15306 << Date: Tue, 22 Feb 2022 15:50:23 GMT 2022-02-22 16:50:23,572+0100 I/O dispatcher 8 DEBUG anonymous [o.apache.http.headers] http-outgoing-15306 << X-Content-Type-Options: nosniff 2022-02-22 16:50:23,572+0100 I/O dispatcher 8 DEBUG anonymous [o.apache.http.headers] http-outgoing-15306 << Location: http://server:8080/bitbucket-hook 2022-02-22 16:50:23,572+0100 I/O dispatcher 8 DEBUG anonymous [o.apache.http.headers] http-outgoing-15306 << Content-Length: 0 2022-02-22 16:50:23,572+0100 I/O dispatcher 8 DEBUG anonymous [o.apache.http.headers] http-outgoing-15306 << Server: Jetty(9.4.43.v20210629) 2022-02-22 16:50:23,572+0100 I/O dispatcher 8 DEBUG anonymous [o.a.h.i.nio.client.MainClientExec] [exchange: 15558] Response received HTTP/1.1 302 Found
Cause
Jenkins returns 302 means the Rest Endpoint URL was redirected from http://server:8080/bitbucket-hook (without a slash) to http://server:8080/bitbucket-hook/ (with a slash at the end)
Solution
The solution would be adding the slash at the end of the Rest Endpoint URL → http://server:8080/bitbucket-hook/
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