NullPointerException when saving JIRA Perforce integration.
Platform Notice: Cloud and Data Center - This article applies equally to both cloud and data center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Problem
When trying to Connect JIRA with Perforce, the following error appears on the page.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
Technical details
Log's referral number: 744bf6d2-fed0-4d5c-9d62-f3bc30dc83be
Cause
Referer URL: http://localhost:8080/secure/admin/EditPerforceConfig!default.jspa
java.lang.NullPointerException
java.lang.NullPointerException
at java.io.File.<init>(File.java:277) [?:1.8.0_74]
at com.atlassian.jirafisheyeplugin.perforce.PerforceUtils.isInJiraDirectories(PerforceUtils.java:34) [?:?]
at com.atlassian.jirafisheyeplugin.perforce.PerforceUtils.isValidPerforceExecutable(PerforceUtils.java:20) [?:?]
at com.atlassian.jirafisheyeplugin.perforce.PerforceManagerImpl.isValidPerforceExecutable(PerforceManagerImpl.java:77) [?:?]
at com.atlassian.jirafisheyeplugin.web.admin.perforce.EditPerforceConfiguration.validate(EditPerforceConfiguration.java:194) [?:?]
at webwork.action.ActionSupport.execute(ActionSupport.java:162) [webwork-1.4-atlassian-30.jar:?]
at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63) [jira-api-7.1.5.jar:?]
at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39) [webwork-1.4-atlassian-30.jar:?]
at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31) [webwork-1.4-atlassian-30.jar:?]
at webwork.interceptor.ChainedInterceptor.intercept(ChainedInterceptor.java:16) [webwork-1.4-atlassian-30.jar:?]
at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:35) [webwork-1.4-atlassian-30.jar:?]
at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:225) [webwork-1.4-atlassian-30.jar:?]
...With the following appears in the atlassian-jira.log
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
2016-05-09 10:18:45,368 http-nio-8080-exec-23 ERROR [o.a.c.c.C.[.[localhost].[/].[action]] Servlet.service() for servlet [action] in context with path [] threw exception [java.lang.NullPointerException] with root cause
java.lang.NullPointerException
at java.io.File.<init>(File.java:277)
at com.atlassian.jirafisheyeplugin.perforce.PerforceUtils.isInJiraDirectories(PerforceUtils.java:34)
at com.atlassian.jirafisheyeplugin.perforce.PerforceUtils.isValidPerforceExecutable(PerforceUtils.java:20)
at com.atlassian.jirafisheyeplugin.perforce.PerforceManagerImpl.isValidPerforceExecutable(PerforceManagerImpl.java:77)
at com.atlassian.jirafisheyeplugin.web.admin.perforce.EditPerforceConfiguration.validate(EditPerforceConfiguration.java:194)
... 1 filtered
at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63)
... 7 filtered
at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
... 50 filtered
at com.atlassian.greenhopper.jira.filters.ClassicBoardRouter.doFilter(ClassicBoardRouter.java:59)
... 66 filtered
at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:70)
... 90 filtered
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:745)Diagnosis
Check the instance whether the Attachment whether there is Attachment Path configured.
Else, check the path on the System Info page which could be found by navigating to Administration > System > System Info. Then, search for keyword jira.path.attachments.
Cause
Apparently, one of the JIRA Fisheye Plugin when trying to integrate JIRA with Perforce is to check the Attachment Path of the instance. With the path is missing on the instance, it will throws an error like above when trying to save the configuration
Solution
Resolution
Navigate to the Attachmentconfiguration page and by enabling the Attachment it should generate the default path for the attachments.
Was this helpful?